If I have some technical problem, how can you help us to solve it?
We will be responsible for after-sales service. You can send us detailed descriptions, photos, or videos, then our technician will give a professional solution accordingly.
Is there any warranty for this printer?
Yes, we provide 1 year warranty for the printers and with perfect after-sales service.
How do you deliver the printer to me?
1. If you have a freight forwarder in China, we can arrange to deliver the goods to your freight forwarder’s warehouse.
2. If you do not have a freight forwarder in China, we can find cost-effective freight forwarders and transportation methods for you to deliver the goods to your country.
What's your delivery time?
Usually 7-15 working days after receiving the payment based on the order volume.
Are you a manufacturer or trade agent?
We are the top manufacturer of digital printers in China with more than 20 years experience. We can provide digital printers and accessories.
What certificates do your printers have?
CE certificate for DTF printer, MSDS certificate for the ink, PET film, and powder.
How can I install and start to use the printer?
Normally we provide detailed installation tutorial videos and user manuals. And we also have professional technicians to support you when you have any questions.
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AGP has many years of overseas export experience, overseas distributors all over Europe, North America, South America, and Southeast Asian markets, and customers all over the world.
